SalesForce Sales Cloud offers the greatest number of features. It’s also generally considered to be the easiest to use. It connects with Outlook and Microsoft Office, and supports a variety of functions including email marketing, case management, quotes and web integration. Prices range from $5/user/month to $250/user/month. It’s scalable to any size enterprise and all versions offer a limited free trial.
SugarCRM is an open source product. It’s scalable, which means both large and small companies can benefit from its many features. SugarCRM provides sales force automation, marketing campaigns, mobile CRM, social CRM, and reporting. Plug-ins for Microsoft Outlook, and Lotus Live are available. It also provides integrated email marking and document sharing. Prices range from $30/user/month to $100/user/month.
Microsoft Dynamics CRM
Like SalesForce and SugarCRM, Microsoft Dynamics CRM also integrates with a number of business tools and software like Microsoft Outlook. It provides functionality in marketing, sales, and customer service areas including segmentation tools, real time sales forecasts and knowledge sharing. It’s a flexible product that costs $44/user/month. It also offers a free trial.
How to Decide?
All of these solutions are viable products. They offer Cloud CRM benefits including security, reliability, and a quick up time. They all also offer data migration tools, version upgrades, database monitoring, and proactive development teams, which means they’re consistently striving to meet user demands and improve products and services. Check out the trial versions. Talk to other business owners and managers who utilize the software to gain insight.
Speak With a Consultant
CRM Experts can help you and your business make the best choice for your organization. They can provide you with inside information and a look to the future of any particular CRM solution. Because CRM consultants have close relationships with their partners, they can help align your needs with product developments. They can also take a look at your infrastructure and recommend the best solution for your needs.