About CRM Evangelist

CRM Evangelist is a team of highly experienced CRM experts focused on helping our clients select, design, implement, integrate, use, and continuously improve their CRM systems and marketing automation software so they can achieve peak sales, marketing, and service performance.

Giving CRM a CX Makeover, Part 2

Giving CRM a CX Makeover, Part 2 In this series, Giving CRM a CX Makeover, we discuss designing Customer Relationship Managem [...]

Why Google Might Acquire Salesforce

A colleague forwarded this in response to an article discussing the possibility that the undisputed leader in CRM software, Salesforce, Inc. may be acquired. Oracle, IBM and Microsoft? Wow! This could get interesting. Check this out: […]

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What Would You Do to Change This Customer’s Experience?

Every year for sixteen years, a group of avid snow skiers makes an annual trip together. This is their big annual bash. It’s [...]

Giving CRM a CX Makeover, Part 1

In this first post in the series, Giving CRM a CX Makeover, we discuss Customer Relationship Management (CRM) from the perspe [...]

7 Truths of CRM in Manufacturing

7 Truths of CRM in Manufacturing Tagging onto the previous blog post by our CEO called "A Really Bad CRM Design and Two Good [...]

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