Cloud CRM has changed the way people do business. Instead of being chained to the office, sales and marketing staff can easily utilize customer relationship management technology on the road. They can access it from anywhere using a mobile device even without an an internet connection. Most importantly, they can skip the infrastructure expense, maintenance, and time to focus on business goals performance.
Salesforce was the original large scale Cloud CRM provider. They were first to market successfully with a SaaS multi-tenant architecture and easy pricing model. And while they’re still considered the leader in the industry – for good reason – there are other companies who challenge the 100lb Gorilla for top quality products. Let’s take a look at the top 5 Cloud CRM products so you can begin your internal comparison project.