Giving CRM a CX Makeover, Part 1

In this first post in the series, Giving CRM a CX Makeover, we discuss Customer Relationship Management (CRM) from the perspe [...]

7 Truths of CRM in Manufacturing

7 Truths of CRM in Manufacturing Tagging onto the previous blog post by our CEO called "A Really Bad CRM Design and Two Good [...]

QuickStart for Marketing Automation

Implement Marketing Automation In early 2013, Salesforce.com announced that it would add marketing automation as a key comp [...]

Knowledge QuickStart

In the modern information age, when it seems that virtually every human experience, good and bad, can be immediately shared w [...]

CRM Success at Manufacturer, IDQ & Armor Auto Group

CRM Success at Manufacturer, IDQ & Armor Auto Group a Contact Center Implementation for Consumer Brands:  Armor All, STP, [...]

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