Is Skype CTI ready for Salesforce Sales and Service Cloud?

As a 11 year veteran of the telecommunication and technology industry, I am continually impressed with the value and advancem [...]

Professional Staffing Firm Uses Salesforce CRM with Google Maps for Territory Planning

Professional Staffing Firm Uses Salesforce CRM with Google Maps for Territory Planning Have you ever wanted to see the geogra [...]

Salesforce Winter 12 Release Summary of Enhancements

Looking for a quick summary of the Winter 12 Release of salesforce.com's Sales Cloud, Service Cloud, and Custom Cloud?  Here [...]

CRM for my iPad, iPhone, and Mac

Many individuals have been managing their personal relationships on an iPhone, iPad, Mac or other Apple device. This consumer [...]

The Premise Behind Social CRM

FACT #1 - Social technology has disrupted how people communicate all over the world. It’s been used to ignite revolutions in [...]

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