Is Skype CTI ready for Salesforce Sales and Service Cloud?

As a 11 year veteran of the telecommunication and technology industry, I am continually impressed with the value and advancem [...]

Salesforce Winter 12 Release Summary of Enhancements

Looking for a quick summary of the Winter 12 Release of salesforce.com's Sales Cloud, Service Cloud, and Custom Cloud?  Here [...]

CRM for my iPad, iPhone, and Mac

Many individuals have been managing their personal relationships on an iPhone, iPad, Mac or other Apple device. This consumer [...]

The Premise Behind Social CRM

FACT #1 - Social technology has disrupted how people communicate all over the world. It’s been used to ignite revolutions in [...]

A Social CRM Formula for Business Growth

Agree or disagree? Contact CRM Evangelist for help on your next CRM project. [...]

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