Looking for a quick summary of the Winter 12 Release of salesforce.com’s Sales Cloud, Service Cloud, and Custom Cloud? Here ya go:
http://www.slideshare.net/crmevangelist/salesforce-crm-winter-12-release-review-oct-19-2011
Sales Cloud Enhancements
- Social Contacts
- Collaborative Forecasts (newly provisioned instances only)
- Salesforce Analytics Enhancements
- Reports & Dashboards Quick Find
- Report Type Quick Find
- User Based Reports
- Dynamic Dashboard Filters
- Salesforce for Outlook Enhancements
- Support for Outlook 2010 64-bit
- Salesforce for Outlook Accelerators
Service Cloud Enhancements
- Service Contact Center Enhancements
- Pinned Lists
- Salesforce Knowledge Enhancements
- Import Articles and Translations
- Rich Text Editor
- Channel Display in Toolbar
Custom Cloud
- Language Settings
- Search Enhancements
- Setup Enhancements
- Administration Enhancements
- Permission Sets
- Sharing Enhancements
- Visual Workflow (BETA)
- Schema Builder (BETA)
- APEX Enhancements
- Packaging Enhancements